{
  "title": "Free, official help for Tennessee health coverage",
  "description": "Phone numbers and websites for official and nonprofit enrollment help in Tennessee. None of these organizations is affiliated with this site.",
  "last_verified": "2026-10-17",
  "sources": [
    {
      "name": "HealthCare.gov",
      "url": "https://www.healthcare.gov/contact-us/"
    },
    {
      "name": "CMS 2026–2027 Navigator awardee summaries",
      "url": "https://www.cms.gov/files/document/2026-2027-navigator-awardee-summaries.pdf"
    },
    {
      "name": "TN Department of Commerce & Insurance",
      "url": "https://www.tn.gov/commerce/insurance.html"
    }
  ],
  "data": [
    {
      "name": "HealthCare.gov Marketplace Call Center",
      "phone": "1-800-318-2596",
      "tty": "1-855-889-4325",
      "url": "https://www.healthcare.gov",
      "for": "Marketplace enrollment, plan questions, account issues",
      "hours": "24/7 except holidays"
    },
    {
      "name": "GetCoveredTenn (Navigator program, Family & Children's Service)",
      "phone": "1-866-475-7879",
      "url": "https://getcoveredtenn.org",
      "for": "Free unbiased help with marketplace, TennCare and CoverKids enrollment",
      "in_person_counties": [
        "Cheatham",
        "Davidson",
        "Fayette",
        "Robertson",
        "Rutherford",
        "Shelby",
        "Sumner",
        "Tipton",
        "Williamson",
        "Wilson"
      ],
      "virtual": "statewide"
    },
    {
      "name": "TennCare Connect",
      "phone": "855-259-0701",
      "url": "https://tenncareconnect.tn.gov",
      "for": "Apply for or manage TennCare and CoverKids"
    },
    {
      "name": "TN SHIP (State Health Insurance Assistance Program)",
      "phone": "1-877-801-0044",
      "url": "https://www.tn.gov/aging",
      "for": "Free unbiased Medicare counseling"
    },
    {
      "name": "TN Department of Commerce & Insurance, Consumer Insurance Services",
      "phone": "1-800-342-4029",
      "alt_phone": "(615) 741-2218",
      "url": "https://www.tn.gov/commerce/insurance.html",
      "for": "Complaints and external review of denied claims"
    }
  ]
}